Politicals and Conditions
Costa Rica Why Not ???

Politicals

Your Privacy:

Costa Rica Why Not? is committed to securing your privacy. Please read our Privacy Policy for more information.

Reservations:

Once you have decided to proceed with reservations, we will need a minimum deposit payment (see payment options) of $400.00 per room. A higher deposit amount might be required if the reservations are for Christmas, Presidents, Easter week holiday period. The minimum deposit could be higher depending on the hotels reserved. Depending on the regions of the country, there are specialty hotels like in the Osa Peninsula region that will require their own special deposit amounts, we will have to honor that and will advise the clients accordingly. At this point your reservations will be done and we will confirm within 72 hours, and will also specify the deadline for payment. Hotels in Costa Rica require pre-payment from all booking companies in order to guarantee all reservations; therefore, we will request full payment for the total balance amount due 60 days prior to the arrival date. For super-high season reservations (Christmas Holidays, Presidents and Easter week) we will respect the individual hotel payment policies, which means, we will request deposits and final payment sooner than our company standard policy for holiday reservation requests. Reservation payments for Christmas week (Dec 16 to Jan 10), Presidents and Easter week are NON-REFUNDABLE, travel insurance coverage is highly recommended. For reservations made less than a month prior to the arrival date, full payment will be required as soon as the reservations are confirmed.

Deposit:

The initial deposit may be refundable if cancelled 46 days or more prior to the arrival date of the reservation. For refund request, cancellation request must be received and acknowledged by our office in writing by email prior to the required full payment of 46 days or more prior to the arrival date. Deposits for Christmas, Presidents and Easter holidays are NON-REFUNDABLE.

Payment Instructions:

There are 3 methods of acceptable payments:
1. Payment by PayPal
2. Payment by Check
3. Payment by Wire Transfer

Final Payment:

Excluding the particular dates mention above, final payment is due 30 days prior to departure/Tour engagement date. Bookings confirmed within 30 days of departure require payment in full within 5 working days.

Payment Policy:

Check, Credit Card authorization or Wire Transfer must be received by full payment deadline. Checks will not be accepted for late bookings. Bookings including travel dates from Dec 16 to Jan 10 and for Easter week require payment in full within 7 days of confirmation. If the deadline is not met, all reservations will be cancelled, as we must maintain our relationship with our suppliers. Checks should be made payable to "Distribuidora Acuario INT S.A.".

Cancellation Policy:

All penalty fees are applicable above and beyond any air ticket cost. Cancellations must be received in writing by email and must be acknowledged by Costa Rica Why Not? office. No refunds will be made for unused travel services, nor is the price or value exchangeable for alternative services. Cancellation in writing must be followed-up if acknowledgement receipt of such cancellation notice is not received in 2 days.

30 to 15 days prior to departure/Tour dates - $100 plus all applicable supplier penalties & costs. If deemed necessary for a uniform policy application, Costa Rica Why Not? will enforce and comply with suppliers own individual cancellation policies.
14 to 7 days prior to departure/Tour dates - 50% of tour plus all supplier penalties & costs. If deemed necessary for a uniform policy application, Costa Rica Why Not? will enforce and comply with suppliers own individual cancellation policies.
6 days prior to departure/Tour dates - 100%
Bookings including travel dates from Dec 16 to Jan 10 and for Easter Week are non-refundable.

Rates Changes:

While Costa Rica Why Not? makes every effort to keep rates current, sometimes suppliers are slow to notify us of changes. Rates are subject to change until reservation is confirmed.

Late bookings:

Costa Rica Why Not? does take late bookings but they may be additional costs involved and should be paid as soon as the reservations are confirmed.

Insurance:

Costa Rica Why Not? recommends that travelers investigate the feasibility of purchasing short-term travel insurance covering baggage loss, accident/life and trip cancellations. This is available through many travel agencies and through leading insurance companies. CRWN does not provide this insurance.

Documentation:

U.S. citizens need to have a valid passport (visa is required for some countries). It is the responsibility of all those traveling to obtain information and proper documentation. Costa Rica Why Not? and its tour advisors accept no responsibility for changes in documentation requirements nor for any departure or entry denials. Passengers denied boarding for lack of documentation will receive no refund. Full cancellation policies apply to cancellations due to incorrect documentation.

Schedule Changes and Delays:

All travel itineraries are based on the best information available at the time of confirmation. Due to the nature of international travel, changes to schedules and itineraries may be necessary and may also prevent some of the scheduled activities to be completed. NO REFUNDS CAN BE GIVEN FOR SUCH ELIMINATION. We do not accept economic and civil responsibilities for losses or accidental expenses due to changes or delays in airline or hotel overbooking, defaults, weather, strikes, sickness, war, riots, theft, acts of nature, vandalism, medical and hospitalization expenses or any other causes not within the power of Costa Rica Why Not?. All such losses or expenses are the responsibility and are assumed by the traveler.

Responsibility:

Costa Rica Why Not? is a land operator that contracts services only with credible, experienced suppliers that have the respective insurances according to Costa Rican laws related to the tourism industry. As an intermediary between the suppliers (land, air and water transportation, hotels, restaurants, etc.) and the client, Distribuidora Acuario INT S.A. (its owners and employees) shall not be liable for any injury, damage, loss, expense, accident, delay, inconvenience or irregularity arising out of such related activities. Also CRWN will not be held responsible for any delays or cancellations due to any unforeseen event out of its control such as workers strikes, damaged roads, earthquakes, floods or any unpredictable act of Mother Nature. Regarding requested domestic chartered flights, CRWN will not assume responsibility for over bookings, delays or cancellations. . All travel documents and vouchers issued by Costa Rica Why Not? and its tour advisors are subject to the terms and conditions of the supplier, to the laws of their countries, and to international conventions between countries. The traveller agrees that Costa Rica Why Not? and its tour advisors, affiliates and employees, shall not be liable for any damages and losses incurred, or any other causes not within the power of Costa Rica Why Not?. We do not accept economic and civil responsibilities for losses or accidental expenses due to hotel overbooking, defaults, weather, strikes, sickness, war, riots, theft, acts of nature, vandalism, medical and hospitalization expenses or any other causes not within the power of Costa Rica Why Not?. All such losses or expenses are the responsibility and are assumed by the traveller. All participants expressly wave any and all rights, which one may have against Costa Rica Why Not?, its tour advisors, officers, or employees caused by the negligence of such persons in connection with foregoing. Under no circumstance is Costa Rica Why Not? is to be construed as a carrier or common carrier under contract for safe passage of the traveller or for luggage and/or belongings. By enrolling in and tendering payment for any and all services, participants agree to accept and agree to be bound by the terms and conditions described herein. No other person other than an officer of Costa Rica Why Not?, by document in writing, is authorized to waive or alter any condition with the foregoing.

Costa Rica Why Not Privacy Policy

Costa Rica Why Not? respects your right to the privacy of the personal information you provide us on our Web sites and through our travel planning centers. To that end, unless you designate otherwise or we state otherwise in this policy or at the time information is collected, any personal information you provide to Costa Rica Why Not? will be known only to two parties: you and Costa Rica Why Not?. The following policy is intended to explain how your personal information will be treated as you make use of our sites and their features. Personal information includes your name, street and e-mail addresses, billing information, click-through activity and any other personal information you may provide here. This policy may change from time to time, so please check back periodically.

Traffic data

Each time a visitor comes to the Costa Rica Why Not Web site, our servers -- like most on the Web -- collect some basic technical information, including, for example, the visitor's domain name (e.g., whether the user is logged on from aol.com or whitehouse.gov), referral data (e.g., we record the address of the last URL a user visited prior to clicking through to a Costa Rica Why Not? Web site) and browser and platform type (e.g., a Netscape browser on a Macintosh platform).

We also count, track and aggregate the visitor's activity into our analysis of general traffic flows at our sites (e.g. tracking where traffic comes from, how traffic flows within the Costa Rica Why Not? site, etc.). To these ends, we may merge information about visitors and visits into group data, which may then be shared on an aggregated basis with our business partners; but we will not disclose your individual identity or personally identifiable data without your permission.

When we do present aggregated information to outside companies, no one will be able to identify you or contact you.

Other disclosure of personal information

Costa Rica Why Not? will not otherwise use or disclose your personal information without your consent except (i) as described in this privacy policy, or (ii) as required by law, court order or as requested by other government or law enforcement authority.

Who can I ask if I have any additional questions?

If you have any further questions or concerns about Costa Rica Why Not's privacy policies and use of personal information, please send them to info@costaricawhynot.com